Rebecca — Adult Social Care at Bucks

What is your current role within the council?

I am an Advanced Practitioner within the Central Adult Social Care Long Term Review Team. I have been with Buckinghamshire Council for 4 years, soon to be 5 this coming new year!

Can you describe your main responsibilities and daily tasks?

Daily, I connect with a variety of different people, whether that’s service users, informal carers, families, advocates, care agencies, supported living, and care homes. My role involves supporting service users’ packages of care and reviewing their care and support needs to ensure they are met appropriately and proportionately with the services and support given. I also support my colleagues through case discussion, reflection, and system support.

Can you share a bit about your career journey and how you ended up in your current role?

For many years, I worked as a Teaching Assistant within a local Primary School. During this time, I felt there was more I could offer to the wider community and support vulnerable people. I attended Buckinghamshire New University for 3 years to complete my Social Work degree. Initially, I wanted to work in the Children’s sector of Social Work due to my background with children, but I saw an opportunity in the Adults sector, specifically working with Adults with Learning Disabilities, and decided to broaden my experience. I applied for the opportunity to complete my Assessed and Supported Year in Employment (ASYE), and once I completed that, I decided to stay within the Adult sector to further develop my skills and professionalism.

What motivated you to pursue a career in adult social care?

I wanted to change the direction of my career and lifestyle. After working at a school for 7 years, I felt the routine was too repetitive, and I wasn’t being challenged enough to grow as a person. A family member who worked in the Social Care sector inspired me with their stories of supporting vulnerable people, which encouraged me to apply to university and pursue this path.

What do you find most rewarding about your job?

Working with so many different individuals is the most rewarding part of the role. I get to either have a small snapshot into their lives or engage in long-term work, depending on the situation. Meeting so many characters and building bonds, helping them make changes in their care and support package, and seeing the positive impact on their lives is incredibly fulfilling.

Can you share a memorable experience or success story that highlights the impact of your work?

I worked with an incredible young man who had been within Social Care all his life. He needed help moving into temporary accommodation before starting his life independently. With the support of a personal assistant for daily tasks, he successfully transitioned to his first accommodation. When I came to review his care needs after a few months, he confidently told me, “I don’t think I need help anymore.” His care was removed as requested, and I kept in touch to ensure he was doing well. On my last visit, we sat in his living room with his newly adopted kittens, and he told me, “I finally feel independent, in control of my own life. Finally, out of Social Care.” He continues to live an independent and happy life.

What kind of training and development opportunities have you received since joining the council?

Completing the ASYE was a huge support in developing my confidence and abilities while transitioning into full-time Social Care. It allowed me to reflect on my progression and broaden my network. I have attended various training opportunities over the years, including Dementia, Legal Frameworks, Autism, Hoarding, Assertiveness, Self-care, and Appropriate Adult.

How has the council supported your professional growth and development?

With my career progression, I have been given opportunities to train in specialized areas, such as Practice Educator, Best Interest Assessor, and Approved Mental Health Practitioner.

Why would you recommend a career in adult social care to others?

Working with vulnerable adults is immensely rewarding. The rapport you build with individuals during difficult times and the positive impact you can have on their lives is unparalleled. Challenging situations offer opportunities to develop your strengths, knowledge, and skills, pushing for significant change for individuals.

What qualities or skills do you think are important for someone considering a role in this field?

For someone considering a role in this field, it’s important to possess a good sense of humor, as it helps build rapport and makes challenging situations more manageable. Assertiveness is crucial for advocating effectively on behalf of individuals and families, ensuring their needs and rights are met. Maintaining a positive attitude can inspire and uplift both colleagues and those you support, making a significant difference in their lives. Time management skills are essential to juggle multiple responsibilities efficiently. A person-centered approach is vital for tailoring support to each individual’s unique needs and circumstances. Additionally, the ability to challenge decisions that are not in the best interest of the individual shows a commitment to ethical practice and ensures that the highest standards of care are upheld.