Employee Spotlight: Felicity Rave

‘We create a collaborative and uplifting atmosphere that contributes to our collective success.’

Tell us a bit about your career journey — both leading up to and during your time at the council…

I started my career as a TV presenter in Mauritius for two programs. After a year, I returned to the UK and studied Media at the University of Bedfordshire. My first job after university was as an Account Manager for Macmillan’s Nature Publishing Group, where I worked on their French accounts for a year. I then moved on to Westminster City Council, working as a Customer Service Advisor in their Contact Centre. Over the course of 10 years, I held various roles, including supporting training and development and eventually becoming a One Stop Manager. I transitioned into a Business Readiness Manager role, focusing on process improvements and efficiencies. My final project involved shifting the One Stop Services out into the Community, which led to my redundancy. After a short break for motherhood, I joined Buckinghamshire Council as a Team Leader in the HR Operations team. From there, I became a HR Business Partner Associate, providing strategic support to corporate services. Following a restructure, I moved into the Corporate Commercial team as a Customer Experience Lead. Eventually, I returned to HR as an HR Consultant in the Consultancy and Advisory team.

Tell us about your current role…

As an HR Consultant, I ensure fair and consistent application of people policies and procedures, while also delivering training to managers and participating in improvement projects to enhance customer access to our services.

What’s the most rewarding part of your job?

The most rewarding aspect of my job is the meaningful connections I establish with managers and employees. Seeing the positive impact of my support in resolving issues brings me a great sense of fulfilment. Through these interactions, I have formed valuable connections and friendships across the organisation.

What’s the best thing about your team?

My team is like a close-knit family, who are always there to support and provide valuable advice and share best practices. We create a collaborative and uplifting atmosphere that contributes to our collective success.

Tell us a little bit about how you are part of something bigger (the impact your work has, projects you’re involved with, the wider impact on businesses, residents and the community)

My work fosters a positive work environment, enhances employee engagement, and optimises organisational performance, leading to increased productivity, better employee morale, and talent retention. A thriving organisation creates job opportunities and promotes economic stability. Additionally, my efforts indirectly benefit Bucks residents and communities through social responsibility initiatives and community engagement programs.

Why does the work you do matter?

As an HR Consultant, my work is important for several reasons. Firstly, I create a healthy and productive work environment through effective HR policies. This enhances employee satisfaction and engagement. Secondly, I play a role in talent retention, keeping skilled individuals in the organisation. Additionally, my expertise in managing employee relations fosters a positive workplace culture. Overall, my efforts directly impact the success and sustainability of the services I support.

Are you supported to ‘be the best you’?

My career pathway at Buckinghamshire showcases the available development opportunities. We have an online training platform and access to Mindtools which I use for my own development. I completed a HR Partnering Apprenticeship resulting in a CIPD qualification through the Council. I’ve been lucky to have supportive mentors at the Council for my professional growth. I also get involved in projects aligned with my interests, expanding my network.

What would you say to someone considering a career at Buckinghamshire Council?

Buckinghamshire Council prioritises employee development and promotes a supportive work culture. The organisation offers ample opportunities for professional growth. Being a part of this team means being valued for collaboration and innovation. Employees at Bucks also enjoy benefits such as a pension scheme, attractive deals with local businesses, free parking, and a car lease scheme.